Terms of Service

Terms of Service

Welcome to ShadowStride. By accessing or using our website, placing an order, or engaging with our services, you agree to the terms outlined below. These Terms of Service apply to all site visitors, customers, and users of our platform.

1. Overview

This website is operated by ShadowStride. Throughout the site, the terms “we”, “us”, and “our” refer to ShadowStride. By visiting our site and/or purchasing from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including those additional policies referenced herein or available by hyperlink.

2. Eligibility

You must be at least 18 years old or have permission from a parent or guardian to use this site. By using our services, you represent that you meet these conditions.

3. Products & Services

We reserve the right to:

  • Modify or discontinue products without notice

  • Limit quantities of any products or services

  • Refuse service to anyone for any reason at any time

All descriptions of products or pricing are subject to change at our discretion.

4. Orders & Payments

All prices listed are in AUD (Australian Dollars) unless otherwise stated. By placing an order, you confirm:

  • All billing and shipping information is accurate

  • You are authorised to use the selected payment method

We reserve the right to cancel or refuse any order, including suspected fraud or unauthorised use.

5. Shipping & Delivery

Shipping times are estimates only and are not guaranteed. ShadowStride is not liable for delays caused by couriers, customs, or incorrect shipping details provided at checkout.

Please refer to our Shipping Policy for full details.

6. Returns & Refunds

We follow fair practices in line with Australian Consumer Law. You may be entitled to a refund or replacement if your item is faulty, damaged, or significantly different from its description.

Change-of-mind returns are accepted under certain conditions. Please see our Refund Policy for full terms.

7. Intellectual Property

All content on this website — including images, graphics, logos, and text — is the property of ShadowStride or its licensors and is protected by copyright and intellectual property laws. You may not use, copy, or reproduce content without written permission.

8. User Conduct

You agree not to:

  • Use the website for any unlawful purpose

  • Attempt to interfere with our systems or security

  • Upload or transmit malicious code

  • Collect or track personal information of others

Violation of these terms may result in immediate termination of your access to our services.

9. Third-Party Services

We may link to or integrate third-party tools (e.g. payment gateways, analytics, apps). We are not responsible for the privacy practices or terms of these external services. Use them at your own discretion.

10. Limitation of Liability

To the fullest extent permitted by law, ShadowStride is not liable for any direct, indirect, incidental, or consequential loss or damage arising from:

  • Use of our products or services

  • Delays or delivery failures

  • Errors in pricing or content

Where consumer guarantees apply under Australian law, our liability is limited to replacement, repair, or refund as required by law.

11. Governing Law

These Terms are governed by the laws of South Australia, Australia. Disputes will be handled in accordance with local jurisdiction.

U.S. customers: You may also have rights under your own state's consumer protection laws.

12. Changes to Terms

We reserve the right to modify these Terms at any time. The most current version will be posted on this page. Your continued use of the site means you accept any updates.

13. Contact Us

If you have questions about these Terms, please reach out:

ShadowStride
Email: support@shadowstride.store
Australia-based eCommerce business

Last Updated: 10/06/2025